It’s been said, “…feedback is the breakfast of champions…” For you that translates to the value of honest communication as part of your patient appointment follow-up process.
The challenge is being prepared for what you hear. And using it to improve your patient relationships.
That’s why it’s vital to create a feedback loop with full permission for patient honesty baked in. Your appointment follow-up will be more effective and patient loyalty will improve incrementally.Continue Reading