dental office technology Tag Archive

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The Future of Dentistry with Augmented and Virtual Reality

How VR and AR can and will affect clinical dentistry and the patient experience.

Dentistry is one of the world’s oldest medical professions, dating back as far as 7000 B.C. – so it’s no surprise that we’ve come quite a ways since then.

What many may not have seen coming, however, is how great of an impact emerging technologies such as augmented reality and virtual reality would have on the dental field. The effect is quite astounding.

Many dentists, like most people, find themselves a bit fuzzy when it comes to identifying the exact distinctions between augmented reality (AR) and virtual reality (VR). After all, they’re both interactive,  visually-based technologies. However, they differ greatly when it comes to the user experience.

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Practice Technologist

Times are changing fast and technology is the primary driver of change.

You will Lose Your job to Technology, Unless…

For years I skated around the worry that technology would take jobs away from dentists and dental staff. I can no longer make that claim. Your job in dentistry will go away or at least be severely limited by technology in the future. There is one sure fire way to ensure that you will still have a job in the high tech revolution. Become the

“Practice Technologist”.

If you believe your job is to poke teeth with an explorer and take impressions you are fast becoming out of date. If you believe your job is to understand and use digital diagnostics and digital impressions then you are ahead of the pack.

If you believe your job is to pull charts and answer phones your job is in jeopardy. If on the other hand you believe your job is to maintain paperless charts and set up an online system to answer questions and take payments then you are secure.

The person who believes that their job is to understand and use technology effectively, can easily add new systems to the mix and embraces change will become indispensable; They will be an MVP the most valuable person in the office.

Here are three simple examples:

Practice Staff Person Practice Technologist
Pulls charts every day, spends time hunting for the lost chart then puts them all back again at the end of the day. Knows the management software well enough to create and maintain completely paperless records.
Hands a clipboard to patients to fill out forms then re-enters all the information in the computer. Sets up and uses online forms that synch with the electronic records. No paper and no dual entry.
Spends considerable time every day phoning and mostly leaving messages with patients to confirm (remind) them of an upcoming appointment. Sets up and maintains an online e-service that sends daily reminders with no additional input from office staff.

It is vitally important that the dentist understand the technology available to the office. As the practice leader the dentist needs to know what is possible in order to create a vision and lead the team.


Three days of Adventure C.E. that will change your practice, your Team, and your life!
Technology on the Rocks – May 18-20, 2017

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patients like email

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Patients Like Email

Did you know?

58% of consumers start their online day by reading their emails.

76% of dental patients said email is the best way for companies to communicate with them.

This is based on a 2008 Sesame Communications research paper. Most likely today even more of your patients prefer e-mail.

So the question is… are you using it? Or even better are you gathering patient e-mail addresses in order to use it?

Here is an example of how e-mail communication can be used effectively with e-services.

First you have to collect and sore the e-mail address. Most Practice Management Systems have e-mail address as a field in the patient information field. Be sure you get it filled in. It has to be on your intake form, if you are still using the forms you had in 1995 you need to update.

practice-management-system_04

 

As all those existing patients who started with you last century and didn’t have an e-mail address need to provide it now. Make it part of your health history update. Ask for it and give the patient a good reason to provide it.

For example advise them that you will send e-appointment reminders rather than bother them with a phone call and most (76%) of patients will give it to you…but you have to ask. Another idea is to offer an incentive. For example: Dr. Digital has written a list of the five ways to save money on dental care. If you give us your e-mail we will send you a free copy.

Now that you have e-mail addresses how do you use them. The best way is with e-services. Again Most Practice Management Systems provides a good example of these services.

Appointment reminders are an obvious use for e-mail. However you can also use e-mail to direct patients to your web site to fill out forms. NOTE: Online forms are not just for new patients, this is a great way to make sure all existing patients have up to date personal and medical information on file. And better yet it is on file in a digital format so you can eliminate those pesky paper charts.

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