Message from my mentor

By | Articles, Practice Management

Message from my mentor:
One of the greatest influences in my professional experience was way back in the day, in the early 1990’s. At that time my 3 children were young, under the ages of 7, and my mental state was mostly a blur. My husband and I had purchased a dental practice in Raleigh/Durham, North Carolina which began the journey of discovery regarding dental practice management methods.

We were by no means novice to the ownership of dental practices but we were novice to its success. So I began to do what had worked for me in the past when faced with raising kids with little experience, I began to read. At the time there was no internet, no twitter, no blogs to follow, you had to learn the old fashion way – either go to a seminar or read a book. Seminars were expensive and quiet time to read a book very difficult to find.

So, the family vacations became dental seminars, which is where I was first introduced to Dr. Rick Kushner. His advice regarding methods, policies, procedures, and structure of the business relationship has been tremendous to the foundation of the success my husband and I have experienced. I feel so fortunate that I was exposed to his wealth of knowledge at such a critical time in my business development as a professional.

At last Dr. Kushner has written a new article which I am pleased to share with you, dated on September 9th, 2015, titled 3 Keys to Success in Life, Dentistry and Comfort Dental. Comfort Dental is a chain of dental offices that follow Dr. Rick Kushner’s setup guidelines and methodologies.

Please read the whole article, the value is in staying with the subject matter long enough to gain a valuable read. So much of his advice is about living and having a successful life. We all can use advice in that department.

Donna Cassidy

Donna Cassidy leveraged a strong background in academic, personal, and leadership training to cofound Research Triangle Dental. The business drew heavily early on upon the teaching of Dr. Rick Kushner’s “Lean and Mean” philosophy underpinning efficient, effective, and high grossing/netting dental practices. Donna created many of the systems to monitor and manage critical areas of practice functioning, the result of which is one of the leading group practices in North Carolina. In parallel with the development of Research Triangle Dental Donna was instrumental in founding Net32, Inc., which develops B2B marketplaces for healthcare verticals including the flagship (and only) comparison-shopping marketplace for dental professionals at www.net32.com. Net32’s growth continues to far outpace leading retail sales channels. Donna grew up in North Carolina, and is married to Dr. Pat Cassidy, who hails from British Columbia, Canada. They have three children - all with entrepreneurial aspirations.

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Donna Cassidy leveraged a strong background in academic, personal, and leadership training to cofound Research Triangle Dental. The business drew heavily early on upon the teaching of Dr. Rick Kushner’s “Lean and Mean” philosophy underpinning efficient, effective, and high grossing/netting dental practices. Donna created many of the systems to monitor and manage critical areas of practice functioning, the result of which is one of the leading group practices in North Carolina. In parallel with the development of Research Triangle Dental Donna was instrumental in founding Net32, Inc., which develops B2B marketplaces for healthcare verticals including the flagship (and only) comparison-shopping marketplace for dental professionals at www.net32.com. Net32’s growth continues to far outpace leading retail sales channels. Donna grew up in North Carolina, and is married to Dr. Pat Cassidy, who hails from British Columbia, Canada. They have three children - all with entrepreneurial aspirations.

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Last modified: March 7, 2019

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