Top 5 HR Mistakes Dentists Make

By | Articles

5-HR-mistakes-600x340
Not knowing why “A” players should come work for you.

Start at the beginning. Why should “A” players, quality employees, come work for you? Believe me “A” players have choices. The problem now is not finding warm bodies but quality people. Write down 4 reasons why the best people in each job description should come work for you. What separates you from the dentist down the street? My dentist went through an entire re-branding process that involved outsiders including patients; giving feedback on what was working and what needed improvement. It was a good experience before and now it’s even better. He has surrounded himself with great people and as a patient I feel the difference every time I walk in. (This is no small endorsement…when asked about my biggest fear associated with going to the dentist I answered “DEATH”) Don’t waste your time and money trying to hire “A” players if your not an “A” place to work.

Hiring based on qualifications rather than behavior.

It is much easier to fix a performance problem than it is a behavior problem. Nobody has a good or bad “attitude.” Substitute the word “behavior” for “attitude” and interview for specific behavior standards proven successful in your practice. Situational questions are best…”Describe a situation when…” “Give an example of…” If applicants are grumpy or miserable in the interview just wait until you put them on payroll!

Thinking it’s going to be easy to find quality employees in this economy.

At a 9% unemployment rate you can certainly generate applicant traffic into your practice. But don’t think this will make the hiring process easier. Good people are still hard to find. Make sure you focus on those qualifications and behaviors proven successful in your practice. You will have to sort through a lot of “volume” to find that diamond in the rough.

Asking risky questions.

Do not ask questions pertaining to age, sex, race, religion, national origin or disability. Focus on behavior!

Forgetting that you hired someone.

As dumb as this sounds, it is amazing to me how many employers put so much energy in hiring and then act like it’s a surprise when they show up. “Sit with Martha, she will teach you everything she knows, takes about 5 minutes. Got any questions come see me.” Run away! Run away! Why wouldn’t the new employee start looking for another employer immediately? Make sure they have a good first day. Have the party on the first day, not the last day!
_________________________________________________________________________
Hunter Lott is an HR consultant dedicated to the rights of management. Check him out at www.PleaseSueMe.com or contact him directly at HRHunterLott@gmail.com and mention Net32.

Hunter Lott

is an HR consultant dedicated to the rights of management. Check him out at www.PleaseSueMe.com or contact him directly at HRHunterLott@gmail.com and mention Net32.

More Posts - Website - LinkedIn

The following two tabs change content below.
is an HR consultant dedicated to the rights of management. Check him out at www.PleaseSueMe.com or contact him directly at HRHunterLott@gmail.com and mention Net32.

Latest posts by Hunter Lott (see all)

Last modified: February 28, 2013

One Response to " Top 5 HR Mistakes Dentists Make "

  1. Don Cobb says:

    Where’s the rest? I was just getting interested

Leave a Reply

Your email address will not be published. Required fields are marked *

× Close
Shares