Good charting software has many features. One of the most important is that it eliminates all paper. That means the software must accommodate all the bits of paper data that accumulate in a chart and it must have a method of importing virtually anything either with a scanner or file import function. If some bit of paper possibly a lab slip or patient letter must be stored in a folder then you have lost one of the primary benefits of an electronic chart.
Another important feature is full integration. That means that each item is entered one time and then transfers to where ever else it is needed electronically. For example a procedure will progress from diagnosis to charting to treatment planning to scheduling to treatment to insurance to payment. This is called single entry. If the user has to re-enter information such as procedure codes, tooth numbers or fees at any stage then the software is not fully integrated.
Good charting software must accommodate all the information we used to record on paper. That includes existing restorations, conditions, diagnostic findings, treatment plans, periodontal probings and tissue conditions, tooth surfaces, materials and procedure notes.
Charting software must be easy to use. Every mouse click or keystroke slows down the process and makes the program harder to use, which means it doesn’t get used. The more the user can customize the chart the easier it is to use. That means the user can create shortcuts, eliminate features they don’t use and designate functions for each button.
Data entry needs to be fast and easy. The standard is still mouse clicks and keystrokes however faster more intuitive entry methods are available. Like voice; we’d all like to talk to our computer just like Star Trek. Some charting programs allow users to speak in clinical findings like pocket depths, tooth conditions and restorations. Another alternative entry is touch, instead of clicking a mouse the user touches the screen. The latest is “Ink” a special function that allows users to write or draw on the chart just as if it was a piece of paper.
Original post: https://emmottontechnology.com/management/digital-workflow-4/
#dentalpracticemanagement #digitalworkflows #dentalsoftware #dentaltech #dentaltechnology #paperlesstechnology
Latest posts by Larry Emmott (see all)
- “Good” Charting Software - June 21, 2019
- Digital workflow: faster, more accurate & less expensive - May 8, 2019
- Practice Technologist - March 21, 2017
- Three things to keep in mind about your reputation - December 14, 2016
- Charts in the Cloud, who owns the data? - September 14, 2016
Last modified: June 25, 2019
I have been an IT professional for the last 25 years and have been the husband of a dentist/owner for the last 15 years. This article fails to mention the most important part of any practice management software – it meet ALL State and Federal requirements for medical charting and security.
In order to replace paper you must meet legal requirements such as signing charts (not just typing your name or initials as this proves nothing in court), being able to produce a complete system Audit, password aging, auto-sign off, and password changes just for a few examples. I have not found one software that actually can stand up to technical scrutiny.
If the Dental Community as a whole would insist on the software meeting 100% of the legal requirements then we can start talking about paperless practices, but as it stands now I have not seen any software which could actually be used for a legally paperless office.
If you know of one then please let me know, but I don’t know of any based on the published specifications of them and from speaking to their sales representatives at several Dental shows when pressed they admit that their software does not meet all of the requirements.
It is too bad that “experts” reviewing products for dentistry are sponsored by those very same people they are supposed to critique and are nothing more than spokespeople for their sponsors.