Practice Management

Dental software management

By |

Getting the Most “Mileage” from Your Dental Practice Management Software

Describing practice management (PM) software as “state-of-the-art” is common. What’s not so common is using it to its full potential.

Any substantial technology can easily lure you into a usage “rut.” The best PM software packages include companies like (ACE Dental, Dentimax, Dentrix, Eaglesoft, Open Dental, Denticon, etc.) contain a myriad of features some of which are core functionalities (scheduling, appointment tracking, insurance claim management, paperless record keeping, secure cloud-based storage and access, patient communication, etc.) that “boot up” automatically the first time you use the software. Those capabilities may be so superior to what you had before that exploration of valuable additional features may fall by the wayside. Here’s how to get out of that rut.

Continue Reading

Read more »

By |

Patient attrition causes and the solutions that increase lifetime loyalty

Making friends and keeping friends are two different things. Each requires self-awareness.

The same applies to acquiring and retaining your dental patients. 

What patient attrition can teach you about the quality of your patient relationships

Continue Reading

Read more »

By |

Appointment follow-up: Improve your feedback systems for loyal patient relationships

It’s been said,  “…feedback is the breakfast of champions…” For you that translates to the value of honest communication as part of your patient appointment follow-up process.

The challenge is being prepared for what you hear. And using it to improve your patient relationships.

That’s why it’s vital to create a feedback loop with full permission for patient honesty baked in. Your appointment follow-up will be more effective and patient loyalty will improve incrementally.

Continue Reading

Read more »

By |

Dentist stories: Business training, toxic influences, and silver diamine fluoride

Here is another dentist’s personal dental story – and what was learned along the way. This story was chosen from a sampling of Net32 dentists to provide us with some insight into their stories, professional and personal alike.

The following questions were designed to ignite dentists’ thinking:

  • What advice would you give your younger self? What do you wish more dentists knew getting into the industry?
  • What was one of the biggest challenges you overcame becoming a dentist? What did you learn?
  • What excites you most about the future of dentistry? Where do you see the industry evolving?
Continue Reading

Read more »

× Close