Dr. Patrick Cassidy is a dental graduate of the University of British Columbia, and holds a Masters of Public Health from the University of North Carolina. He is the founder of Research Triangle Dental and Implant Center in North Carolina where he contributes his 30+ years of dental knowledge. Dr. Cassidy’s innovation and creativity co-founded Net32, Inc., a dental industry leading comparison shopping.

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Appointment follow-up: Improve your feedback systems for loyal patient relationships

It’s been said,  “…feedback is the breakfast of champions…” For you that translates to the value of honest communication as part of your patient appointment follow-up process.

The challenge is being prepared for what you hear. And using it to improve your patient relationships.

That’s why it’s vital to create a feedback loop with full permission for patient honesty baked in. Your appointment follow-up will be more effective and patient loyalty will improve incrementally.

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Why orthodontic technology is best in the hands of professionals

“Leave it to the professionals.”

As a dental professional, you’re aware how that statement can save your patients time, money, discomfort, and heartache. 

With emerging orthodontic technologies now being placed in the hands of consumers “Leave it to the Professionals” has become a hot topic for a number of reasons. 

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Dentist stories: Business training, toxic influences, and silver diamine fluoride

Here is another dentist’s personal dental story – and what was learned along the way. This story was chosen from a sampling of Net32 dentists to provide us with some insight into their stories, professional and personal alike.

The following questions were designed to ignite dentists’ thinking:

  • What advice would you give your younger self? What do you wish more dentists knew getting into the industry?
  • What was one of the biggest challenges you overcame becoming a dentist? What did you learn?
  • What excites you most about the future of dentistry? Where do you see the industry evolving?
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Dentist stories

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Dentist Stories: Immigrating to the US, Pedodontic Residency, Pregnancy, and Relationships.

Your personal dental story – what you learned along the way. 

We asked a sampling of Net32 customers to provide us with some insight into their stories.

The following questions were designed to ignite dentists’ thinking:

  • What advice would you give your younger self? What do you wish more dentists knew getting into the industry?
  • What was one of the biggest challenges you overcame becoming a dentist? What did you learn?
  • What excites you most about the future of dentistry? Where do you see the industry evolving? 
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